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Payment Information

Paypal is one of the most secure forms of payment methods online, which is why we use this as our preferred method We also accept most major debit and credit cards.

Delivery Details

We deliver to the UK only.

Typically, our products will be delivered to you within 3-5 days - However on occasion this may take a little longer. Please allow up to 14 days for your order. If nothing is received after this time, do not hesitate to contact us at mail@sensationalsextoys.com - Here at sensationalsextoys.com, we understand that privacy is of great importance to our customers, which is why all purchases will come in discreet, unmarked packaging for your own piece of mind.

Refund Policy

In the unlikely event you require a refund from us because you have received an incorrect or faulty product, we will offer a full refund once the item is returned. Please e-mail full details to mail@sensationalsextoys.com and return your product to us within 14 days . Click here for the return address. Sensationalsextoys.com will not guarantee a refund until the product is received by us and we are satisfied that it has not been used, or tampered with. We will not accept liability for any items lost in transit back to us. Therefore we would suggest you return any item by recorded delivery.

Feedback

Here at sensationalsextoys.com, we strive to give our customers the best customer service - We would therefore appreciate any feedback on how you think we may better our service, or indeed if you have received good service and would like to let us know about it - Please feel free to e-mail any comments to us at feedback@sensationalsextoys.com - We will shortly be having a feedback section for all our customers to view.

Contact

Sensational Sex Toys .com
P.O. BOX 00000
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Use our online Contact Form